Terms of Service

1 Acceptance of Terms

By downloading, installing, or using the WowText application ("App") or visiting wowtextapp.com ("Website"), you ("User," "you," or "your") agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy, which are incorporated herein by reference.

These Terms constitute a binding legal agreement between you and LINKSYNC MZ LTD ("WowText," "we," "us," or "our"). If you do not agree to all of these Terms, you must not use our Service.

2 Description of Service

WowText provides a virtual US phone number service ("Service") that allows registered users to:

• Obtain a dedicated, real US telephone number
• Send and receive SMS text messages through that number
• Make and receive voice calls via VoIP (Voice over Internet Protocol)
• Receive one-time passwords (OTP) and verification codes from third-party platforms
• Optionally obtain international virtual phone numbers for supported countries

The Service is delivered through our mobile application available on iOS (Apple App Store) and Android (Google Play Store), and operates over WiFi or mobile data. No physical SIM card is required.

WowText is a communications platform. We are not a licensed telecommunications carrier. Voice calls are transmitted as VoIP and quality may vary depending on internet connection speed and stability.

3 Eligibility

To use the Service, you must meet all of the following requirements:

• You must be at least 18 years of age, or the age of majority in your jurisdiction, whichever is higher
• You must have the legal capacity to enter into a binding contract
• You must not be located in a country that is subject to a U.S. government embargo or trade sanction
• You must not be listed on any U.S. government list of prohibited or restricted parties
• You must not have been previously banned from using the Service

By using the Service, you represent and warrant that you meet all eligibility requirements listed above. WowText reserves the right to verify eligibility and to refuse service to any person at any time.

4 Account & Registration

To access the Service, you must create an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

• You may not share your account credentials with any third party
• You must notify us immediately of any unauthorized access to your account
• Each user may only maintain one active account
• You are solely responsible for any activity that occurs under your account

WowText will not be liable for any loss or damage arising from your failure to keep your account credentials secure.

5 Subscriptions & Billing

WowText offers paid subscription plans and one-time consumable purchases. Current pricing is displayed within the App and on our website. All prices are in USD unless otherwise stated.

Subscription Plans:

• Standard ($4.99/month): Dedicated US number, unlimited incoming SMS and OTP codes, incoming call notifications. 30-day validity.
• Medium ($8.00/month): All Standard features plus 1,000 outbound/inbound messages and 5 call credits per month.
• Premium ($25.00/month): All Medium features plus 3,000 messages, 10 call credits, 10DLC registration, and business SMS approval.

Billing: Subscriptions are billed on a 30-day cycle through the platform you purchased from (Apple App Store or Google Play). Payment is charged to the payment method on file with your respective platform account. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.

Consumable Purchases: Call credits, message top-ups, and recharge packs are one-time purchases that do not expire while your number remains active.

6 Refund Policy

All purchases made through WowText are processed by Apple App Store or Google Play, and are subject to their respective refund policies:

• Apple App Store: Refund requests must be submitted to Apple at reportaproblem.apple.com within 90 days of the original charge.
• Google Play: Refund requests must be submitted to Google Play within 48 hours of purchase for instant refunds, or through Google's support team thereafter.

WowText does not issue refunds directly. Notwithstanding the above, if you experience a significant technical failure caused by our platform that renders the Service completely unusable, you may contact our support team and we will work with you to find a fair resolution, which may include service credit at our sole discretion.

Subscriptions that have already been used, partially used, or where a phone number has been issued are generally not eligible for refund.

7 Acceptable Use

You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of others. Permitted uses include:

• Personal privacy protection — keeping your real number private
• Account verification for legitimate third-party services
• Business communications and customer contact
• Receiving OTP codes for platforms you own or have authorized access to
• Online marketplace transactions (buying/selling)
• Two-factor authentication for your own accounts

You are responsible for all content you send using the Service and for ensuring your use complies with all applicable local, national, and international laws and regulations.

8 Prohibited Activities

The following activities are strictly prohibited and will result in immediate account termination, reporting to relevant authorities, and potential legal action:

• Sending spam, unsolicited bulk messages, or mass marketing without consent
• Harassment, threats, abuse, or intimidation of any person
• Fraud, impersonation, phishing, or any deceptive practice
• Using the Service to bypass fraud detection systems you are not authorized to bypass
• Selling or reselling virtual numbers to third parties without authorization
• Using the Service to violate any third party's terms of service (e.g., creating fraudulent accounts)
• Transmitting illegal content including but not limited to content that violates child protection laws
• Using automated scripts, bots, or scrapers to interact with the Service
• Attempting to reverse-engineer, hack, or disrupt the Service or its infrastructure
• Using the Service for telemarketing without proper regulatory compliance (e.g., TCPA)
• Transmitting content that violates any applicable law or regulation
• Attempting to obtain phone numbers for the purpose of SIM-swap fraud or account takeover

9 Phone Numbers

Virtual phone numbers provided by WowText are assigned to you for the duration of your active subscription. Please be aware of the following:

• Numbers are leased, not owned. WowText retains ownership of all phone numbers.
• Numbers cannot be transferred, ported out, or sold to third parties.
• The same number may be reassigned to another user after your subscription expires and a standard recycle period has passed.
• WowText cannot guarantee the perpetual availability of any specific number.
• Numbers are subject to carrier regulations and may be reclaimed by the underlying carrier in rare circumstances outside our control.
• Renewing your subscription before expiry is the best way to retain your assigned number.

Message limits and call credits reset at the beginning of each billing cycle and do not carry over. Unused credits from consumable purchases do not expire while your number remains active.

10 Privacy

Your privacy is critically important to us. Our full Privacy Policy is available at wowtextapp.com/privacy-policy.html and is incorporated into these Terms by reference.

By using the Service, you acknowledge and agree that:

• We collect certain information necessary to provide the Service as described in our Privacy Policy
• Message content transmitted through the Service may be stored temporarily for delivery purposes
• We may disclose your information when required by law or valid legal process
• We implement industry-standard security measures to protect your data

11 Termination

Either party may terminate this agreement at any time.

You may cancel: Cancel your subscription at any time through the App Store or Google Play subscription management settings. Your Service will remain active until the end of the current billing period.

We may suspend or terminate: WowText reserves the right to suspend or permanently terminate your account, without notice and without refund, if we determine at our sole discretion that you have:

• Violated any provision of these Terms
• Engaged in fraudulent, abusive, or illegal activity
• Caused harm to other users or third parties through use of the Service
• Failed to pay applicable subscription fees
• Provided false information during registration

Upon termination, your right to use the Service immediately ceases and your assigned phone number will be released.

12 Limitation of Liability

To the maximum extent permitted by applicable law, WowText and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or data
• Service interruptions or message delivery failures
• Unauthorized access to your account
• Actions taken by third-party platforms based on communications through our Service
• Any matter beyond our reasonable control

Our total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the total amount paid by you to WowText in the 3 months immediately preceding the event giving rise to the claim.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13 Governing Law & Disputes

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

Before initiating any formal dispute, you agree to first contact us at support@textwow.online and attempt to resolve the issue informally. We will make reasonable efforts to resolve any dispute within 30 days of receiving your complaint.

If informal resolution fails, disputes shall be resolved through binding arbitration on an individual basis. You waive any right to participate in a class action lawsuit or class-wide arbitration against WowText.

14 Changes to Terms

WowText reserves the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification through the App or via email where reasonably practicable
• Provide at least 7 days notice before material changes take effect

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Service.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms of Service, please contact us: